Knowledge Assistant
The same questions, every week, to the same person. Let the documents answer.
An assistant trained on your SOPs, policies, price lists and product information that your team can ask in plain English. It answers with the source attached and says when it doesn't know, so new starters get up to speed without pulling your best people off their work.
Get startedA straight answer and a payment link within a working day.
What happens next
- Day 0
You
Share documents
SOPs, policies, price lists, product information.
- Days 1–5
We
Gather and clean
Out-of-date and conflicting bits flagged for you.
- Day 6
You
Settle the conflicts
Decide which version is right.
- Days 7–11
We
Build
A private assistant that cites its sources.
- Days 12–13
You
Test with your team
Ask it the real questions people ask.
- Days 14–15
We
Train the team
A session, an owner's guide, and it's live.
Sound familiar?
- One person is the only one who knows how anything works.
- New starters take weeks to stop asking basic questions.
- The answers exist, somewhere, in a drive nobody can search.
- You've tried ChatGPT, but it doesn't know your business.
What it looks like
The service, what’s included, two worked examples and how it compares. Before-and-after figures are illustrative.
Gather
Your documents collected, cleaned and organised, with the out-of-date and contradictory bits flagged for you to settle.
Build
A private assistant answering only from your material, citing the document it used, set up in a tool your team already opens.
Train
A session with your team on how to ask it and how to keep its sources current, plus a guide for whoever owns it.
What you get
- Documents gathered, cleaned and organised
- Private assistant that cites its sources
- Set up in a tool your team already uses
- Team session and an owner's guide
When it’s done
Answers in seconds instead of interruptions, a knowledge base that's finally organised, and your experts back on the work only they can do.
Questions
Is our data safe?
It's built on business AI plans that don't train on your data, with access limited to your team. Anything genuinely sensitive can stay out of it.
Can customers use it too?
This one is for your team. For customers, see the AI Support Assistant, which is built with the guardrails a public chatbot needs.
What happens when our documents change?
Whoever owns it updates the source documents and the assistant follows. The owner's guide shows exactly how, so you're not reliant on us.
Knowledge Assistant