Fix my store
People visit. Not enough of them buy.
Somewhere between your homepage and Shop Pay, orders are leaking: a slow product page, a fiddly checkout, tracking that feeds your ads bad data. We find exactly where, rank it by what it's costing you, then fix it. Or rebuild the store, if that's what the numbers say.
Enquire
Pick a package and send the form. Your URL, your platform, a few lines on what's wrong. A minute, tops.
Confirm
We reply within one working day: a yes, a question, or an honest no. A yes comes with a Stripe link. Pay it and the clock starts.
Delivery
A report, a booked call, a launched site or a monthly plan. Whatever you agreed to, on the date we said.
Start here
Find what's wrong
A ranked list of what's costing you orders, and a recorded walkthrough of it. Fixed price, five working days, and the fee comes off a redesign if you book one.
Website Audit
What's costing your store orders, ranked.
£350
- Speed, SEO, UX, conversion and accessibility
- Theme, apps or plugins reviewed for bloat
- Checkout and mobile flow tested end to end
- Ranked fix list with effort estimates
- Recorded walkthrough of the report
5 working days
Credited against a redesign booked within 60 days.
Website + Marketing Audit
Both. One report, one priority list.
£600
- Everything in both audits
- One combined priority list across site and channels
- 60-minute walkthrough call included
7 working days
Credited against a redesign or the first retainer month.
Fixed price, one problem each
Fix it
When you know what's wrong, or an audit told you. Done, tested on real devices and real orders, and measured before and after.
Audit Fix Sprint
The report's top fixes, actually done.
from £800
- Findings ranked and a fixed price agreed up front
- Fixes implemented and tested on real devices
- Before-and-after checks for each one
Agreed with the fix list
Works from our audit or anyone else's.
Speed Fix
Fast on a phone, measured before and after.
£750
- Images, apps, plugins and scripts fixed at the source
- Theme code tidied, render-blocking code deferred
- Core Web Vitals before and after, per template
7 working days
Fixed price, paid once.
Tracking Setup
GA4, Google Ads, Meta CAPI and consent, done right.
£950
- GA4 and Google Ads conversions rebuilt
- Meta Pixel and Conversions API, deduplicated
- Consent Mode v2 and a working cookie banner
- Checked against real test orders
7 working days
Fixed price, paid once.
Email Deliverability Fix
Out of spam, into inboxes.
£450
- SPF, DKIM and DMARC set up and aligned
- Sending domain authenticated in your email platform
- List cleaned and a reputation-rebuild plan
- Tested with Gmail and Outlook
5 working days
Fixed price, paid once.
Accessibility Audit + Fixes
WCAG 2.2, for stores selling to the EU.
from £1,200
- Automated, keyboard and screen-reader testing
- Template fixes made in your theme
- Report and a draft accessibility statement
10 working days
Fixed price, paid once.
When patching isn't enough
Rebuild it
Slow, dated, or on the wrong platform. Rebuilt on Shopify from evidence, not a mood board, with your Google rankings carried across.
Website Redesign
Shopify from £4,500. WordPress and Squarespace from £3,000.
from £3,000
- Design, build and launch, end to end
- Structure, copy and imagery reworked, not just repainted
- Speed and SEO handled in the build, not bolted on after
- Analytics and tracking set up properly
- Two weeks of post-launch fixes included
4–8 weeks from deposit
40% deposit to start, balance on launch.
Audit + Redesign
Diagnose first. Then rebuild from evidence.
from £3,250
- Website Audit delivered first
- Build scoped from the findings, not a guess
- Everything in Website Redesign
Audit in 5 days, build in 4–8 weeks
Audit fee is included, not added.
Move to Shopify
From WooCommerce, Squarespace or Wix, rankings intact.
from £3,500
- Products, customers, orders and content migrated
- Every old URL mapped and 301-redirected
- Payments, shipping, tracking and apps set up
- 30 days of Search Console monitoring after launch
3–5 weeks from deposit
40% deposit to start, balance on launch.
Questions
Is this for a brand my size?
Yes, if you sell products online and do most of the marketing yourself. The packages are built for founder-run brands with a small team: past the first sales, not yet ready for an in-house marketer or a big agency retainer.
Why fixed prices?
Because scoping calls are where most agencies bill you for deciding what to bill you. The packages are the scope. If yours is genuinely bigger, we'll say so before you pay.
Why enquire first? Why can't I just pay?
Because we'd rather turn down a job we can't do well than take your money and find out. One email each way, then a Stripe link. It costs you a day, not a call.
How do I pay?
Stripe. Once we've agreed the package we send a link: card, Apple Pay or Google Pay, one-off for fixed packages, monthly for retainers. You get a proper invoice either way.
Which platforms?
Shopify, mostly: it's what we build on and know inside out, along with Shop Pay, Klaviyo and the apps around them. WordPress, WooCommerce and Squarespace stores too, and we'll move you to Shopify when it's time. Wix, Webflow and custom builds on request; ask first and we'll tell you honestly whether we're the right team.
Do you need admin access?
For audits, staff or collaborator access is enough. For redesigns and retainers, yes. Revoke it when we're done. We'll remind you.
I'm not in the UK. Does that matter?
No. Prices are set in pounds and shown in your currency at the day's exchange rate. Stripe charges in your currency at checkout, plus a small conversion fee; pay in pounds instead and there's no fee. Calls are booked in UK time and we'll work around yours.
Can I cancel a retainer?
Three months minimum, then 30 days' notice. One email and it's done. No exit interview.
Do you guarantee results?
No, and be wary of anyone who does. We guarantee the work, the honesty, and the report landing on the date we said.