AI Support Assistant
Same three questions, all day. An assistant that answers them, and hands off the rest.
Trained on your products, policies and FAQs, installed on the site, and tested against the questions you actually get. Sizing, shipping, returns and stock answered instantly; anything else handed to your inbox or live chat with the context attached.
Get startedA straight answer and a payment link within a working day.
What happens next
- Day 0
You
Send sources
Policies, FAQs, product data and past support emails.
- Days 1–3
We
Train
Built on your material, answering only from it.
- Days 4–5
We
Set the guardrails
What it answers, what it hands off, and how.
- Day 6
You
Test with real questions
Try to break it. Everything you find gets fixed.
- Days 7–9
We
Install
Live on your site, with handoff to your inbox or chat.
- Day 10
You
Go live
Plus £60 a month for hosting and keeping it current.
Sound familiar?
- Your inbox is 80% 'where's my order' and 'does it run small'.
- Questions at 11pm become lost sales by morning.
- Live chat is a widget nobody staffs.
- You've tried a chatbot and it made things up.
What it looks like
The service, what’s included, two worked examples and how it compares. Before-and-after figures are illustrative.
Train
Built on your real product data, policies and past support emails. It answers from your sources, not the open internet.
Guard
Clear boundaries: what it answers, what it hands off, and how. No invented policies, no promised refunds.
Install
Live on the site, tested against a list of real questions with you, with handoff to your inbox or chat tool.
What you get
- Trained on your products, policies and FAQs
- Human handoff to your inbox or live chat
- Installed on the site, tested against real questions
When it’s done
Fewer repetitive emails, faster answers for customers, and a log of what people actually ask. £60 a month covers hosting and keeping it current.
Plus £60 a month for hosting and upkeep.
Questions
What stops it making things up?
It answers only from your documents and says so when it can't. Anything outside that is handed to a human, with the conversation attached.
What does the £60 a month cover?
Hosting, and keeping its answers current when your products, prices or policies change. Cancel it and the assistant comes off the site.
Which platforms does it work on?
Shopify, WordPress and Squarespace, and most other sites that can add a snippet of code. It hands off to your inbox or the live chat tool you already use.
AI Support Assistant